Question 1

How do I create a profile?

Accepted Answer

Click 'Create Profile' and choose whether you're a freelancer or recruiter. Then fill in your skills, experience, and availability – or import your CV.

Question 2

Is registration free?

Accepted Answer

Yes, registration is free. Freelancers can use frelani permanently on the Free plan. Optional Pro plans are available for advanced features.

Question 3

Can I upload my CV?

Accepted Answer

Yes, you can upload your resume as a PDF. frelani automatically extracts skills, experiences, and certifications to pre-fill your profile.

Question 4

How do I change my role (Freelancer/Recruiter)?

Accepted Answer

Your role is set during registration. Contact us via the contact form or email hello@frelani.com if you'd like to change it.

Question 5

Can I change my profile picture?

Accepted Answer

Yes, under 'My Profile' you can upload a new profile picture at any time.

Question 6

How do I delete my account?

Accepted Answer

You can delete your account under Settings > Delete account. All data will be completely removed within 30 days.

Question 7

How do I find suitable projects?

Accepted Answer

Use the project search with filters for work model, contract type, location, budget, and seniority. You can also set up search agents that automatically notify you about new matching projects.

Question 8

What are search agents?

Accepted Answer

Search agents save your criteria and notify you via email or push notification when new matching projects are published. You can create multiple agents with different criteria.

Question 9

How does skill matching work?

Accepted Answer

Our matching algorithm compares your profile skills with project requirements and shows the percentage match. The more complete your profile, the better the matching.

Question 10

Can I search for freelancers?

Accepted Answer

Yes, as a recruiter or company you can search for professionals using the freelancer search – by skills, availability, location, and category.

Question 11

How do I post a project?

Accepted Answer

As a recruiter or company, you can create a new project from your dashboard. Fill in the title, description, required skills, and conditions.

Question 12

Can I edit my project?

Accepted Answer

Yes, you can edit your projects or change their status (Draft, Published, Closed) at any time.

Question 13

How many projects can I post at once?

Accepted Answer

Up to 3 active listings on the Free plan, unlimited with the Pro plan.

Question 14

How do I contact a freelancer/recruiter?

Accepted Answer

You can send a message directly from the profile page or project detail page. You can also attach files and your CV.

Question 15

Are my messages private?

Accepted Answer

Yes, messages are only visible between conversation partners and are transmitted encrypted.

Question 16

How does frelani protect my data?

Accepted Answer

We store your data exclusively on European servers in compliance with GDPR. The operator is Frelani GmbH i.G. based in Hamburg, Germany.

Question 17

Can I make my profile invisible?

Accepted Answer

Yes, in your profile settings you can set visibility to 'private'. Your profile will then not appear in search results.

Question 18

Where can I find the privacy policy?

Accepted Answer

Our full privacy policy is available at /privacy. For questions, contact hello@frelani.com.

Question 19

What does frelani cost?

Accepted Answer

Freelancer Free (€0): Create profile, 5 active applications, browse projects, messages. Freelancer Pro (€29/month or €290/year): Unlimited applications, Pro badge, top placement, analytics. Company Free (€0): 3 active listings, 1 team member. Company Pro (€99/month or €999/year): Unlimited listings, up to 10 team members, advanced filters.

Question 20

Are there hidden fees?

Accepted Answer

No, no hidden fees or commissions. frelani connects directly, without placement fees.

Question 21

How can I pay?

Accepted Answer

Payment is via Stripe (credit card, SEPA). Annual plans save 2 months. Cancellation is possible at any time at the end of the month.

Question 22

Is there a REST API?

Accepted Answer

Yes, companies with a Pro plan can manage project listings programmatically via our REST API. Create API keys in your company dashboard.

Question 23

How do I change my email address?

Accepted Answer

You can change your email address under Settings. You'll receive a confirmation email at the new address.

Question 24

What languages is frelani available in?

Accepted Answer

frelani is available in German and English. You can switch languages anytime using the language switcher.

How can we help?

Registration & Profile

Search & Matching

Post projects

Messages & Communication

Privacy & Security

Pricing & Billing

API & Integrations

Settings & Account

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